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|   New Zealand

TERMS & CONDITIONS

Delivery is free within New Zealand and in addition to the manufacturers warranty, we offer a an immediate replacement upon any new "faulty unit" being returned to us that was purchased from ourselves.

Goods are normally ex stock and will be despatched within one business day normally by NZ CouriersTrack and Trace. If we do not have stock, we will advise you. In this case, we will not process your payment until ready for despatch.

Findmespot.net.nz is operated by Aviation Safety Supplies Ltd which is NZ owned & operated.

  1. Consumer data privacy policy;

We will not divulge your contact details to any third party. We will maintain your contact details and may send you newsletters from time to time.

 

  1. Security capabilities and policy for transmission of payment Card details;

Your CC details will not be kept on file once the transaction has been completed.

 

  1. Return/refund policy;

Goods are not returnable unless faulty in which case we will replace (or repair) at no charge within twelve months or other longer term that may be advertised from time to time.

 

  1. Customer service contact, including electronic mail address or telephone number;

Any Credit Card transaction is with Aviation Safety Supplies Ltd. If for any reason you wish to contact us then our contact numbers are on the website. Unless agreed in advance, we will not debit CC until goods are ready to despatch.

 

  1. Transaction currency;

NZ Dollars

 

  1. Export restrictions;

We do Export goods but you need to meet our strict criteria.

 

  1. Delivery policy;

We prefer to deliver via NZ Couriers. If rural delivery, an additional charge will be made to the standard courier charge.

 

  1. Physical address and country of Merchants residence;

Our registered office is located at 30 Mortlake Heights, Tauranga, New Zealand.

 

  1. Cancellation policy;

Your order may be cancelled prior to despatch without penalty

 

  1. Our responsibilities in handling disputes;

We pride ourselves in ensuring all our customers are happy. We are ISO9001 and have written procedures for any dispute that may arise. We will not accept any consequential liability for any issue arising from goods sold by the company.

 

  1. Payment options;

We accept Visa and MasterCard. If paying by Credit Card, we reserve the right to charge +3% for any credit card transaction as we also offer you payment by direct credit and or cheque.

Contact details

Aviation Safety Supplies Ltd
30 Mortlake Heights,
Tauranga 3112

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